Troubleshooting

Are you having an issue with your Dexter washer or dryer? We can help. Locate your problem below to find out what has gone wrong and how to fix it.

Dexter Washer Troubleshooting

Select your problem form the following list to reveal a list of possible solutions and supporting documentation.

Constant water filling or F2 / Slow Fill Error on the control. +

Water Leak at the door gasket +

  • Possible Solutions
  • Rotate and clean the door gasket, use the Dexter expander ring, or replace the gasket

Not counting coins or is counting the wrong number of coins +

F2 / Slow Fill Error Low water levels in the machine regardless of temperature. +

Cylinder is not turning +

F8 / Slow Drain Error Tub not draining water quickly. +

F1 / Door Lock Error Door failed to lock properly. +

Starts, beeps, counts 3,2,1 and stops +

Door handle spins around +

  • Possible Solutions
  • The stops on the door ring frame are broken

Error Code F13, F15, F17, F19 +

Loud buzzing from upper left hand corner of front panel +

Display goes back to the factory default settings +

1.5 amp Fuse is failing or 1.5 amp circuit breaker is tripping +

Door does not unlock at the end of the cycle +

Dexter Dryer Troubleshooting

Select your problem form the following list to reveal a list of possible solutions and supporting documentation.

Basket does not turn / tumble +

No heat / no flame on the burner +

Flame is burning, but taking a long time to dry +

Dryer display is dimming or fading out +

Display occasionally goes to FREE or loses time +

Dryer control accepts credits, but won’t start +

Coins are inserted, but dryer control shows no response +

F1 / Temp Sensor Error on the display of the upper or lower dryer (Short) +

F2 / Temp Sensor Open on the display of the upper or lower dryer (Open) +

F3 Error Code or F4,F5 +

Burner lights then shuts Off in a few seconds +

Will not stop when the door opens or computer times out +